JackpotCity Casino

JackpotCity Casino

Up to $1,600 welcome bonus

7 / 10
⭐️ ⭐️ ⭐️ ⭐️

For a casino that has been around for well over two decades, JackpotCity Casino fails to keep up with fresher brands in the business. It does have an impressive $1,600 welcome offer to catch punters’ attention, but the 70x playthrough term attached to it dims its shine. Having game providers like Microgaming and Evolution Gaming scores highly for the casino, although they offer a small choice range of 500+ titles. Nevertheless, JackpotCity does perform well where licensing, security, client care, and mobile affinity are concerned.

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JackpotCity Casino Rating

  • 🛡 Reliability
  • 🕹 Game offer
  • 💰 Bonuses
  • 🙏🏼 Ease of use

Nice to know

Website https://www.jackpotcitycasino.com/
Owner Bayton Limited
Set up year 1998
Payouts Instant up to 7 days
Minimum deposit $10

Positive points

  • ✔️ $1,600 welcome bonus
  • ✔️ Daily matchups and bonus wheel promotions
  • ✔️ Games from top providers
  • ✔️ Free and real money gameplay
  • ✔️ Downloadable Android and iOS app
  • ✔️ Progressive jackpots worth millions

Negative points

  • ❌ Small game collection
  • ❌ 70x wagering requirement on bonuses

JackpotCity Casino

JackpotCity Casino has been operational since 1998, which speaks volumes of its adaptability to the ever-evolving demands of online gambling. The Maltese registered company Bayton Limited owns and operates the casino alongside other reliable brands like River Belle, Gaming Club, Lucky Nugget, and Spin Palace Casinos.

JackpotCity models its gambling services around the glitz and glam of Las Vegas. A bright display of the Sin City skyline welcomes players to the casino, and scrolling further down reveals a myriad of sections explaining what to expect on the website. Not too much is revealed before registration, and players have to open an account to explore the 500+ game collection in its entirety. Committing real money offers a chance to claim a $1600 welcome bonus with the first four deposits, but it comes with a steep 70x wagering requirement. Once cleared, the gaming site guarantees match offers every other day and bonus wheel promotions. Here is deeper dive into what JackpotCity Casino has to offer.

Operator Bayton Limited
License Malta Gaming Authority
Software providers Microgaming, Evolution Gaming, NetEnt, Red Tiger Gaming, Real Dealer Studios, Pragmatic Play, Ezugi
Games 500+
Banking Visa, Mastercard, Paysafecard, Interac, Skrill, Bank Transfer, iDebit, Trustly, Neteller
Supported languages English, Spanish, French, German, Norwegian, Japanese, Greek, Arabic, Russian, Czech, Croatian, Lithuanian, Maltese, Icelandic, Korean, Khmer, Thai, Italian, Portuguese, Armenian, Serbian, Turkish, Luxembourgish, Kreol Morisien, Bahasa Indonesia, Azerbaijani
Client care Live chat, email


Read more at JackpotCity Casino

Game developers

Evolution Gaming
Pragmatic Play
Red Tiger

💰 Casino Bonuses and Promotions on Jackpotcity Casino

When choosing a gaming site, bonuses and promotions are highly regarded elements, and JackpotCity ensures some are lined up for new and regular clients. The available incentives are displayed in the ‘Promotions’ section, and they are as follows:

Welcome Bonus

JackpotCity goes all out with the welcome package to capture registering players’ attention and offers $1,600. The amount is distributed over the first four deposits and is awarded in match promotions like so:

Deposit Match Promotion Maximum Bonus Rollover Term
1st 100% $400 70x
2nd 100% $400 70x
3rd 100% $400 70x
4th 100% $400 70x

The rollover term applies to the claimed bonus only and must be fulfilled before being transferred to the cash balance. This means that an amount similar to the reward must be spent 70 times to clear it for withdrawal. Accordingly, if $400 is taken up in any of the match promotions, $28,000 ($400 x 70) has to be spent before the offer and its winnings can be cashed out. Microgaming slots, keno, and scratch cards have the highest contribution rate of 100%, followed by NetEnt slots with 50%. Casino War, table pokers, video pokers (except Jacks or Better and All Aces pokers), and blackjacks (except Classic Blackjacks) contribute 8%. The excluded pokers and blackjacks clear 2%. All other sets like progressive jackpots, Red Dog, baccarat, craps, and Sic Bo cannot fulfil the rollover terms. There are conditions to abide by like;

  • Each matchup triggers for deposits of at least $10
  • The package is available to claim within 7 days of opening an account
  • The maximum stake allowed using bonus funds is $8 or $0.50 per payline
  • The bonus has a 2-month shelf life after being claimed

Bonus Calendar

JackpotCity Casino keeps players excited to come back for more real money play with guaranteed match promotions several days a week. The ‘Promotions’ section has a calendar tracking when the offers are available to claim, and their contents are revealed when said day arrives. The standard 70x wagering requirement applies to cash bonuses and winnings from free spins.

Bonus Wheel

Like most Bayton Limited casinos, JackpotCity features a bonus wheel that activates every four hours. The wheel awards loyalty points, free spins, fast forward, or bonus credits, redeemable with a real money deposit. It can also reveal no prize. After being spun, the 4-hour countdown refreshes and will remain inactive until it reaches zero. The landed award is not eligible for review.

Loyalty Program

JackpotCity automatically signs players up for a VIP scheme with six levels – Bronze, Silver, Gold, Platinum, Diamond, and Privé. Spending real money bets accumulates loyalty points that are used to scale through the VIP ladder. The amount required for each point varies depending on the played game as follows:

  • Slots (except respin featured pokies) – $1
  • Table games – $5
  • Roulette, Sic Bo, respin featured pokies – $10
  • Video pokers, baccarat – $20
  • Craps, blackjack, Jacks or Better, All Aces, Aces & Faces – $100

The accrued points can be exchanged for cash at 5,000 points for $1. The higher one climbs through the loyalty scheme using the same points, the better the JackpotCity experience.

Level Status Points Daily Specials Level Bonus
Bronze 0 – 2,499 N/A 0%
Silver 2,500 – 11,999 25% more 3%
Gold 12,000 – 49,999 50% more 6%
Platinum 50,000 – 124,999 75% more 8%
Diamond 125,000 – 2,147,483,646 100% more 12%
Privé Invite only 120% more 15%

🎰 Casino games at JackpotCity Casino

The game collection is the star of the show in any gambling den, and Jackpot City turns to the crème de la crème of the industry to fill its own. Microgaming powers the casino’s games, but it also features the works of famous developers like NetEnt, Red Tiger Gaming, Evolution Gaming, Real Dealer Studios, Ezugi, and Pragmatic Play. These studios’ games are placed in three main categories for more leisurely exploration – Casino, Real & Live, and Vegas. With such a short list of providers, it is no surprise that there are only 500+ games to explore in the following categories:

Slots / Online Pokies

Pokies make up most of the games in JackpotCity Casino. Players can scroll through the lobby as a whole or section them into ‘Hot’, ‘Cold’, and ‘Favorite’ categories. The ‘Vegas’ category is also dedicated entirely to the games. There are also tags identifying new and exclusive titles to keep gamblers in the loop of trendy titles. Vegas Cash, Mystic Panther: Treasures of the Wild, Kings of Crystal, 9 Pots of Gold, and Rage of the Seas are among the listed games.

JackpotCity features a separate category for jackpot slots, some of which have life-changing prizes in the millions. They include;

  • Sherlock and Moriarty WowPot
  • African Legends
  • Absolootly Mad Mega Moolah
  • Galactic Gold
  • Wheel of Wishes
  • Queen of Alexandria WowPot
  • Treasure Nile
  • Immortal Romance Mega Moolah
  • Major Millions
  • Book of Atem WowPot

Table Games

The table games category does not have much to offer players with a few blackjack, roulette, baccarat, and poker games. Also, they are mixed with several live dealer sets, making them challenging to trace. On the upside, they run in free and real money versions, and they include;

  • European Blackjack
  • Sic Bo
  • Multifire Roulette
  • Atlantic City Blackjack
  • Hold ’em Poker
  • No Commission Baccarat
  • Super SnowBall
  • Vegas Strip Blackjack
  • Score Spin and Win Super Chip
  • French Roulette

Video Poker

JackpotCity offers eight variations of video poker, all accessible for free and real money gameplay. Some of the featured options are Joker Poker, Jacks or Better, Aces & Faces, Aces & Eights, and Deuces Wild Poker.

Live Casino

JackpotCity does better with the table and card games collection in the live lobby, offering over 60 titles. There are game shows thrown in there as well. The listed games are sourced from Evolution Gaming, Pragmatic Play, Real Dealer Studios, and Ezugi, all leading brands in the craft. The live games include;

  • Lightning Roulette
  • Real Auto Roulette
  • One Blackjack
  • Cash or Crash
  • Crazy Time
  • Real Baccarat
  • Dragon Tiger
  • Texas Hold ’em
  • Lightning Blackjack
  • Speed Baccarat
  • Deal or No Deal

Mobile Affinity

JackpotCity Casino is accessible on mobile devices and offers the same services as on PCs in instant-play mode. Android and iOS users have downloadable apps whose links are provided on the gaming site. The iOS version is available to install directly from the Apple Store, while the Android version must be installed as an apk file. The app features the same whites and purples as the website but with a different design for optimized performance.

💵 JackpotCIty Casino Deposit Methods

JackpotCity supports widely available payment methods for depositing, including Visa, Mastercard, Paysafecard, Interac, Skrill, iDebit, Trustly, and Neteller. The least accepted cash-in is $10, and the maximum depends on the cashier method used. Deposits are processed instantly.

Payment Method Processing Speed
Visa Instant
Skrill Instant
Interac Instant
Neteller Instant
Paysafecard Instant
Mastercard Instant
iDebit Instant


💸 JackpotCity Casino Withdrawals Methods

Most payment methods available for deposits support withdrawals. Bank Transfers are also allowed. Verification is necessary before such requests can be processed, which requires providing documents like proof of income and government-issued IDs. The maximum cashout daily limit is set at 5x the sum of lifetime deposits up to $10,000. Amounts higher than the limit are limited to $4,000 per week. A 24-hour pending period applies to cashouts, after which the processing speed depends on the payment method. E-wallets last 24 – 48 hours, while bank accounts and cards take 3 – 7 days.

Payment Method Processing Speed
Skrill 24 – 48 hours
Neteller 24 – 48 hours
Interac 24 – 48 hours
iDebit 24 – 48 hours
Visa 3 – 7 days
Mastercard 3 – 7 days
Bank Transfer 3 – 7 days


🙋‍♂‍ JackpotCity Casino Support

JackpotCity answers commonly asked questions in a detailed FAQ section. Live chat and email are provided to table issues not covered, accessible through the ‘Help’ field.

Contact Method Response Speed
Live chat Instant
Email A few hours

🔒 Licensing, RTP, and Security

Being a Bayton Limited casino, JackpotCity operates with a Malta Gaming Authority license. It also has the integrity of its RNGs overseen by eCOGRA, a third-party testing firm. As for security, a 128-bit SSL encryption system secures players’ information, money, and account activity. The casino assures players of high fairness standards by printing out the theoretical return rates of all its games. Here are some of the listed RTPs under ‘Payout Percentages’:

Pokie RTP Rate
Bust the Bank 96.19%
Cool Wolf 96.47%
Burning Desire 96.75%
Fortune Girl 95.86%
Gnome Wood 96.08%

Frequently Asked Questions

What is the welcome bonus in JackpotCity Casino?

New Zealand players get an exclusive welcome package of $1,600 for the initial four deposits. Each cash-in receives a 100% match promotion of up to $400 for deposits of at least $10. A wagering requirement of 70x must be fulfilled before the incentives and their payouts can be redeemed for withdrawal.

Can I access JackpotCity Casino on mobile?

Yes, you can. Besides being launchable in instant-play mode, JackpotCity mobile casino is available in download and no download mode on Android and iOS gadgets. The download links for each operating system are provided on the official casino website.

Is JackpotCity Casino licensed?

Yes, it is. JackpotCity Casino holds a valid permit from the Malta Gaming Authority, one of the most reputable licensing institutions globally. It is also recognized by the independent RNG testing firm eCOGRA, which certifies its gaming systems as fair and secure.

Can I play for real money in Jackpot City Casino?

Yes, you can. JackpotCity has over 400 games available to play for real money after successfully registering an account. Once verification is complete, you can proceed to deposit through the ‘Bank’ section. The real money games can be launched off the homepage after cash-ins have been processed. There are accompanying demo versions for most of them as well.

How do I get help in JackpotCity Casino?

JackpotCity Casino has an extensive FAQ section that covers common questions. If what you seek is not addressed there, live chat and email channels are available to chat with their friendly and responsive client care team. Live chat offers instant replies, while emails take a few hours.

⭐ Final Remarks on Jackpot City Casino

It is easy to shun JackpotCity Casino due to its small collection of 500+ games, but it succeeds in delivering an enjoyable gambling experience once given a chance. While its portfolio is small, the casino covers diverse options like pokies, table games, video poker, and live sets. There are also massive jackpot games with prizes in the millions. Fairness and security are assured by its MGA license, eCOGRA seal of approval, and SSL encryption. The comprehensive welcome bonus and other incentives are open to explore only after logging in.