Captain Spins

Captain Spins

Up to $1200 and 260 Bonus Spins!

8 / 10
⭐️ ⭐️ ⭐️ ⭐️

Now available to gambling enthusiasts in New Zealand, this pokie site works with over 124 providers, guaranteeing both quantity and quality in the regular casino lobby and the live dealer lobby. When you count the vast game collection of different games in the thousands, reliable payment methods, and welcome and reload bonuses, Captain Spins is worth visiting. It helps that the legitimacy of its gambling services is backed by two powerful licenses from the UKGC and MGA. This full Captain Spins Casino review is written by and for Kiwis, with the idea to grant fellow New Zealanders a better understanding whether this online casino is worth their wager. 

Visit Captain Spins ⇨

Captain Spins Rating

  • 🛡 Reliability
    ⭐️⭐️⭐️⭐️⭐️
  • 🕹 Game offer
    ⭐️⭐️⭐️⭐️⭐️
  • 💰 Bonuses
    ⭐️⭐️⭐️⭐️⭐️
  • 🙏🏼 Ease of use
    ⭐️⭐️⭐️⭐️⭐️

Nice to know

Website www.captainspinscom
Owner White Hat Gaming
Set up year 2020
Payouts Within 24 hours
Minimum deposit NZD 20

Positive points

  • ✔️ 3,000+ games from reputable software developers
  • ✔️ Operator licensed by the UKGC and MGA
  • ✔️ Generous welcome package of NZ$1,200 and 260 free spins
  • ✔️ User-friendly website design
  • ✔️ Reasonable 35x playthrough term on the welcome bonus
  • ✔️ 24/7 client care

Negative points

  • ❌ No phone support
  • ❌ VIP membership is by invite only

Captain Spins

Captain Spins Casino is a relatively new gambling den launched in 2020. While it has not been around for long, its owner and operator, White Hat Gaming Limited, is a veteran in the business. Captain Spins invites punters to embark on a gambling adventure in the company of a CGI captain, complete with the casino badge. The captain partners with legendary studios like NetEnt, Red Tiger Gaming, Microgaming, and High 5 Games to provide an immersive gambling experience. He welcomes new players to his realm with NZ$1,200 and 260 free spins for the first four deposits. Several promotions follow for returning visits. Exploring the gambling den begins with clicking on the ‘Sign Up’ button and registering an account.

Registered players in Captain Spins get a personalized lobby that resembles a mission control centre. The library navigation displays the most popular games to keep players in the scoop of what’s hot. A ‘Favorites’ tab can update one’s most reached for titles with no limitation. The third section is all about the bonuses and promotions coming at players and the full details of how they can be claimed.

Operator White Hat Gaming Limited
License The Malta Gaming Authority, The UK Gambling Commission
Software providers NetEnt, 1×2 Gaming, Play’n Go, Evolution Gaming, Thunderkick, Big Time Gaming, 2by2 Games, Elk Studios, Merkur Gaming, Realistic Games, NYX Gaming Group, Williams Interactive, Microgaming, Scientific Games, Quickspin, Just For The Win, Blueprint Gaming, Magic Dreams, NoLimit City, Northern Lights, Pragmatic Play
Games 3,000+
Banking Visa, Skrill, Paysafecard, Mastercard, Sofort, Neteller, MuchBetter, Bank Transfer, Apple Pay, Interac
Accepted currencies NZ$, CAD, NOK, EUR, GBP
Supported languages English (New Zealand, Canadian, UK), German, French, Norwegian, Spanish, Finnish
Client care Live chat, email
Read more at Captain Spins

Game developers

1x2 Gaming
4ThePlayer
AGS
Ainsworth
Alchemy Gaming
All41Studios
Apollo Gaming
Area Vegas

💰 Casino Bonuses and Promotions on Captain Spins

Captain Spins Casino has several rewards to stretch player accounts and give more time to chase wins. The ‘Promotions Calendar’ tracks every available incentive along with their terms of claim and use. These bonuses include;

Welcome Pack

After registering an account and depositing for the first time, Captain Spins activates the welcome rewards. The offer awards up to NZ$1,200 and 260 free spins over the initial four deposits as follows:

Deposit Match Promotion Maximum Bonus Free Spins Wagering Requirement
First 100% NZ$300 50 35x
Second 100% NZ$300 60 35x
Third 100% NZ$300 70 35x
Fourth 100% NZ$300 80 35x

 

The attached wagering requirement reveals the number of times an amount similar to the bonus must be spent to clear it and its payouts for withdrawal. For example, the 35x playthrough term pegged to the highest deposit bonus of NZ$300 demands NZ$10,000 before getting cashout approvals. Slots contribute 100% to the rollover terms, but some oddballs contribute 20% or 0%. No other games can clear the wagering requirement.

The Captain Spins welcome matchups are opt-in, but no promo code is required. Terms dictating the bonus use include;

  • The package is claimable once only by new punters
  • The welcome bonus cannot be claimed alongside any other
  • Each matchup activates for deposits of NZ$10
  • The bonus spins are for use in the Book of Dead Slot by Play’n Go only
  • A rollover term of 35x applies to the matchups and freebie winnings
  • Each match promo must be cleared before claiming the next one
  • Payouts from the free spins are capped at the number of awarded spins. For instance, if 60 freebies activate in the bonus, the wins are capped at NZ$60
  • The maximum bet allowed using bonus funds is NZ$5
  • Skrill and Neteller deposits cannot trigger the package

Match promotions must be cleared within 30 days and the freebies within 10 days. Any unused incentives after this period are removed from the account.

Reload Bonuses

Captain Spins Casino keeps players immersed and entertained with daily reload offers that are constantly updated. The ‘Promotions Calendar’ keeps punters up to date on any eligible offers coming up. One of the featured boons as of this Captain Spins review is a 10% match offer of up to NZ$100 for cash-ins of at least NZ$20. To view the full details of each incentive, players must return to the bonus calendar and check the specific date they are playing. Each boon has unique terms and conditions pegged to it, and some general ones include;

  • Only one promotion can be claimed per account
  • A playthrough term of 35x applies to all bonus funds
  • Bonuses and their winnings are locked until their playthrough terms are met
  • Slots have the highest contribution rate of 100% towards the wagering requirements, except some like 300 Shields Extreme, Secrets of the Stones, and Dead or Alive that contribute 20%
  • Table games, video poker, scratch cards, live games, and jackpot games have no contribution
  • The cash balance (deposits) is always used before bonus funds

VIP Program

Players can work their way into a VIP club in Captain Spins Casino consisting of four tiers. Joining the scheme is by invitation only, and so is progressing through the levels. While gamblers can write to the client care team to be admitted to the club, the gambling den reserves the right to refuse or revoke membership that has already been offered. Here is how the tier system works:

Tier Silver Gold Elite Platinum Elite Black
Status Access Achievement Achievement Achievement Invitation
VIP Host VIP Support VIP Team Dedicated VIP Team Dedicated VIP Host
Welcome Gift NZ$100 NZ$250 NZ$500 NZ$1,000
Monthly Status Reward NZ$50 NZ$100 NZ$200 NZ$500
Monthly Cashback Reward 2.5% 5% 10% 15%
Weekly Bonus Add Ons 1 x 75% deposit matchup 1 x 100% deposit matchup 2 x 100% deposit matchup 3 x 100% deposit matchup
Personalized Gifts and Experiences N/A N/A Yes Yes
Exclusive Invitations, Promos, and Events N/A N/A N/A Yes
Private Events of Your Choice N/A N/A N/A Yes

First Impression Captain Spins Casino NZ

Whilst it may not be completely clear that this is an online casino due to the header image, the homepage does present a generous welcome bonus of NZ$1200 + 260 bonus spins. This is the perfect way to let Kiwis know you care about them as the bonus is offered in Kiwi dollars whilst the numbers are pretty sweet as. A lobby of nearly 5000 games strong, there is heaps of fun found on this pokie site with a strong mix of online pokies, table games, and live dealer games readily available. With 250 jackpot pokies, 110 table games, and 100 live dealer games, Captain Spins has made sure to think of all categories. 

Although we think it’s time that some of the images get an update, the overall design of this casino is pretty decent. Accessible from both a desktop and mobile device, this platform should offer all the fun one is looking for when it comes to gaming. Scrolling down on the home page you’ll be quickly guided to games on offer in the main casino lobby and the live dealer section. Both parts are fully packed giving visitors all the action they need. If that sounds good to you, then prepare for an in-depth review as we’ll dive into everything available on the platform for visitors in New Zealand. As always, we’ll tell you how to register and get started, but we’ll also go through the bonus package ranging from the welcome bonus for new customers to weekly bonuses for existing players. 

Do note that everything analysed in this casino review is exclusively done from a New Zealand point of view as this in-depth analysis is put together by New Zealanders and the good thing about this is that we enjoy gambling as much as you do. Whereas most online casino reviews out there are written from an international perspective, we do it locally.

How to Sign Up with Captain Spins Casino New Zealand

Signing up at Captain Spins Casino is as easy as it can get. All you have to do to get started is to head to the red button that says “Sign up” and you’ll be set up within a few minutes. New players will need to fill in the regular information like their name, address, and email.

Confirming your account is required to get started whilst the same is true for your identity when you want to make a withdrawal. These are two different things and definitely something to take into account when you start playing at this online casino website.

🕹 Casino games at Captain Spins

Captain Spins Casino assembles a squad of top-of-the-range software providers for its portfolio like NetEnt, Red Tiger Gaming, Microgaming, Quickspin, Evolution Gaming, and Play’n Go. While this gambling platform is relatively new, the casino features a vast collection of over 5,000 games suited for different gambling tastes. The captain in charge is locked and loaded with player favourites in the following categories:

Pokies

Captain Spins’ lobby is both well packed and well balanced. As for the online pokies, this means that players in New Zealand have more than 3500 titles to play. With 124 providers, the quality on offer is impressive as well. We recommend our fellow Kiwi gambling enthusiasts to check out the tabs Instant Wins and Jackpot. Overall, we found the categories very helpful and don’t expect players to have any problems finding their favourite games.

The good thing about the pokies on offer is that they are all available for free and real money. While the pokies menu is not filtered, it covers many themes, betting limits, and bonus features. The casino also has exclusive pokies accessible on its catalogue only, including Captain Spins Megaways, Terrific Tiger, and The Bowery. There are other provided sets like;

  • Tales of Asgard
  • Mighty Gorilla
  • Elemental Gems Megaways
  • Book of Dead
  • Arctic Fruits
  • Viking Fall
  • Cat Wilde and The Lost Chapter

Jackpot Pokies

With 250 jackpot games, there is heaps of action when it comes to the jackpot prizes. It isn’t always common to find pokie sites that host as many jackpots as Captain Spins so we’re glad this gambling site pays attention to this category. Some of the better known jackpot progressive networks are the Dream Drop-games by Relax Gaming, the Jackpot King-network by Blueprint Gaming and the Mega Moolah-games by Games Global. What we found very convenient is that the icons show the current jackpot giving players a better idea of what to expect. Some of the most popular jackpot slots we come across are Mega Moolah Megaways, Money Train Origins Dream Drop and Gold Factory Jackpots Maple Moolah.

Table Games

Blackjack, baccarat, roulette, craps, and video poker variants are listed in the ‘Table Games’ category. These sets run like their classic inspirations, with a few differences in each variation to make gameplay more exciting. Popular table games in Captain Spins include Atlantic City Blackjack, American Roulette, Three Card Hold’em, All Aces Poker, and Mississippi Stud.

Instant Wins

This category includes casual games that do not fall into conventional categories but are just as fun. Most of the featured titles are scratch cards like Cash Scratch, The Everlasting Scratchcard, and Frogs Scratch.

Live Casino

In the live casino lobby you will see a well balanced mix of live table games and live game shows. With 100 live dealer games there is plenty of choice although this amount is relatively low if one takes into consideration that there are 5000 games offered by this platform. Also important, Captain Spins Casino’s live dealer section is put together by four providers including Evolution and Pragmatic Play Live as well as some lesser well known names such as Gamevy and Ezugi. As for live dealer titles, you’ll come across the following games.

  • Speed Roulette
  • Monopoly Live
  • Power Blackjack
  • Instant Roulette
  • Dragon Tiger
  • Mega Sic Bo
  • Ultimate Texas Hold’em
  • Deal or No Deal
  • Live Craps
  • Side Bet City

Mobile Compatibility

Mobile play is a thing today and we’re happy to let you know that the complete platform is mobile optimised. We have to say that this is true for most online casinos today, but at the same time it’s always good to have some extra confirmation. The only thing you need to do to get involved in the mobile action is to open the casino’s site on your mobile device. The platform will automatically adapt to your device which is as convenient as it can get. Captain Spins Casino is big on widespread availability, so it operates using HTML5 technology. This tech makes it a cross-platform casino easily accessible on mobile and desktop devices.

Captain Spins Deposits

Captain Spins Casino works with a wide range of banking methods which stretch from standard payment solutions such as Visa and Mastercard to modern e-wallets. Some of the options in the latter category include Neteller, Skrill, Trustly, and ecoPayz. Having adapted most of their website to the country of New Zealand, this pokie site conveniently lets Kiwis make their deposits in Kiwi dollars whilst the same is true for the payouts. We find it very convenient that this platform has included NZD as this avoids a lot of back and forth calculations. New Zealand dollars are used for both banking and bonuses. The gambling site accepts minimum bets of NZ$10, while the maximum varies depending on the chosen payment method. Deposits must be made using a payment option registered on the player’s name.

Payment Method Deposits Processing Speed
Neteller Instant
Visa Instant
Paysafecard Instant
Skrill Instant
Bank Transfer Instant
Sofort Instant
Interac Instant
Giropay Instant
Trustly Instant
PayPal Instant

Captain Spins Withdrawals

As for the withdrawals, Captain Spins Casino’s policy doesn’t differ a lot from other pokie sites. This means that most of the deposit methods are available for withdrawals as well whilst the speed really depends on the chosen payment method. If you go for e-wallets you can count on instant payouts whilst standard bank transfers are known for their slower processing times. Credit card payments (Visa and Mastercard) and bank transfers take up to three days which isn’t uncommon, but still quite a long time if you ask us. For those who prefer speedy payments we suggest going for e-wallets such as Neteller and Skrill. 

Captain Spins grants withdrawals using the same payment methods for deposits. Cashouts are only processed after satisfactory verification checks, confirmed payments, and met bonus wagering terms. The minimum requestable amount is NZ$10, while the maximum is NZ$5,000 weekly. This limit can increase for VIP players. Once a request is put out, cashouts remain pending for 1 – 2 days, and after approval, they can take up to 3 days to reach one’s account.

Like most other international casinos, Captain Spins follows Know Your Customer (KYC) and Anti Money-Laundering (AML)-guidelines which means that every transaction needs to be verified. In order to speed up this process we suggest completing this before actually making your first withdrawal. The good news is that this is a one-time process only and that you’re good to go once you’ve been verified. After this, you should be able to enjoy instant withdrawals.

Payment Method Withdrawals Processing Speed
Visa 1 – 3 days
Mastercard 1 – 3 days
Neteller Instant
Skrill Instant
PayPal Instant
Interac Instant
Bank Transfer 1 – 3 days

Captain Spins Support

The customer support desk at Captain Spins Casino is available 24/7 which is considered a crucial performance metric, especially for New Zealand based consumers. There are few countries where 24/7 support is as important as in New Zealand as we’re located in a somewhat unfavourable timezone. This online casino operates from Europe and is located in Malta which explains the importance of offering around the clock support. 

If you want to contact the customer support desk, go ahead and make use of the live chat or email service. We found both adequate and speedy. The customer care desk of Captain Spins Casino can be contacted by players who have an account and those who don’t. We went ahead and put the customer support desk to the test and were pleased to find out that they perform well both speed wise and professionalism wise. This online casino site does a lot right although the FAQ page might not turn out to be helpful to everyone as the content is very limited whilst its layout is rather confusing and isn’t pleasant for the eye. 

Contact Channel Response Time
Live chat Instant
Email A few hours

RTP

White Hat Gaming Limited, Captain Spins’ owner and operator, is regulated by the Malta Gaming Authority and UK Gambling Commission. It also boasts an eCOGRA seal of approval, proving fair and transparent. When it comes to data security, Captain Spins employs a 128-bit SSL encryption system alongside top-notch firewalls. Also, every game runs using Random Number Generators, and RTP rates are publicly displayed. Here are the theoretical returns showcased in some pokies:

Pokies RTP Percentage
Space Miners 96.47%
Wish Upon a Cashpot 95%
Might of Ra 95.25%
Wolf Call 94.24%
Diamond Mine 96.43%

Responsible Gaming

We have to say, Captain Spins Casino does a good job when it comes to the way they handle their responsible gaming policy. This online casino in New Zealand follows a very transparent approach when it comes to responsible gambling. Captain Spins Casino NZ works with a wide range of limits that players can set in their account. This can be easily done in one’s account which we believe is the way to offer this opportunity. Although this sounds straightforward, there are still a lot of platforms that don’t readily include this option. We recommend all of our visitors to make use of this option as this will help players to control their spendings, time, and losses. With additional features such as a reality check and a self-exclusion option, you should be able to protect yourself in the best possible way.

Altogether, the responsible gaming page is fully equipped providing all the necessary information for players to have a safe and enjoyable gaming experience. Our only feedback would be to include relevant links to New Zealand based help organisations instead of European institutions. A lot of casino operators tend to do this and we want to stress the importance of including locally oriented information rather than referring to organisations located on the other side of the world.

Licensing and Security

The Captain Spins Casino website was launched in 2020 and this brand has successfully moved its way up in the first few years. This online casino is offered by White Hat Gaming Limited which is a well known iGaming operator offering brands such as Slotnite Casino, Hello Casino, and Casilando Casino. Pushed by the outstanding reputation of its sister brands, Captain Spins has shown to do everything to maximise their performance. This gambling platform works with licences by the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC) which are two of the very best licences out there. Available for a few years now, Captain Spins will still need to keep up the good work for a few years to be seen as a solid brand, but they’re half way there. 

Their strong performance so far doesn’t come as a surprise as this gambling platform is offered by White Hat Gaming Ltd, an experienced iGaming operator available since 2012. Holding a portfolio of 30 casino brands, virtually all of their gambling sites perform well and Captain Spins isn’t an exception. Available in most parts of the world, Kiwis are now welcome on this platform as well and we’re happy to inform you that you’re welcome to sign up to their website if you meet the minimum age requirements and you’re playing from NZ. 

Final Remarks Captain Spins Casino

Captain Spins Casino catches the eye with a solidly crafted website built around a flashy superhero on an epic gambling adventure. Once you peel away this shiny lair, the high quality of its visuals reflects in the provided services. The 5,000+ game portfolio ensures pokies, table game, and live casino lovers never have a dull moment. The bonuses and promotions cater to new and regular punters, and the accompanying terms of use are reasonable. Any questions not addressed in the FAQs are covered by the client care team reachable through email and live chat. All together we expect most New Zealanders to have a great experience on Captain Spins Casino with the vast portfolio and generous bonuses catering for the needs of both novice and experienced players.

Frequently Asked Questions

Do I get a welcome bonus in Captain Spins Casino?

Captain Spins ushers in new players with an exciting welcome bonus of up to NZ$1,200 and 260 free spins for use in the Book of Dead pokies by Play’n Go. The offer covers the first four deposits of at least NZ$10. There are more promotions to claim as a returning client.

Is Captain Spins Casino secure?

Yes, it is. Captain Spins holds licenses from the Malta Gaming Authority and UK Gambling Commission, two of the most trusted regulatory bodies. The casino also boasts a seal of approval from the prestigious eCOGRA, proving that it provides fair and transparent gambling. Personal and financial data is kept under wraps using SSL encryption technology and advanced firewalls.

Which games can I play in Captain Spins Casino?

Captain Spins has more than 5,000 games to choose from, including pokies, table games, scratch cards, and live dealer games. The pokie category is the biggest collection with 3500+ options, including popular titles like Fishin’ Frenzy Megaways, Ancient Fortune: Poseidon WowPot Megaways, and Bigger Bass Bonanza. Other game classes also have a healthy range of options.

Is free play possible in Captain Spins Casino?

Yes, it is. Demo modes accompany all the slots, table games, and scratch cards in Captain Spins Casino. These sets play using fake coins, but all other elements mimic the cash variants. The free games are launchable only after opening an account.

Which payment methods can use to deposit and withdraw in Captain Spins?

Captain Spins partners with trusted cashier channels like Visa, Paysafecard, Interac, Skrill, Giropay, Neteller, Trustly, PayPal, and Apple Pay for actual money transactions. The gambling den supports deposits and withdrawals in NZ$, CAD, EUR, GBP, and NOK.