🕹 Game offer
🙏🏼 Ease of use
Nice to know
|Owner||Aspire Global International Limited|
|Set up year||2017|
|Payouts||0 to 6 days|
|Minimum deposit||Not specified|
CasinoLuck is one of the industry’s oldest casinos still worth water, established in 1999. The CasinoLuck brand is owned by Minotauro Media Limited, and until 2017, the gambling den operated under EveryMatrix. It has since switched management to Aspire Global International Limited. While this change reduced the number of games in its portfolio to 700+ options, it now operates under the supervision of two powerful license providers – The UK Gambling Commission and Malta Gaming Authority.
Visually, CasinoLuck doesn’t do much. It does try to be playful with the Irish luck theme, adding a clover here and a splash of green there. The usability isn’t the best; sometimes, one has to wander around before locating different services. The design is even more challenging to navigate on mobile. Anyone who can get past the website’s archaic design can enjoy a decent game collection sourced from high-ranking providers, multiple bonus packages, and loyalty rewards.
|Operator||Aspire Global International Limited|
|Licenses||Malta Gaming Authority, The UK Gambling Commission|
|Software providers||NetEnt, Elk Studios, Big Time Gaming, IGT, Thunderkick, Rabcat, Play’n Go, Push Gaming, Games Warehouse, 2 by 2 Gaming, Aristocrat, Quickspin, Genesis Gaming, Evolution Gaming, Leander Games|
|Banking||Bank Transfer, Mastercard, Visa, Neteller, PayPal, EcoPayz, Skrill, Paysafecard, Trustly, MuchBetter, AstroPay, Maestro|
|Accepted currencies||NZD, EUR, GBP, AUD, CLP, JPY, RUB, USD, NOK, DEK, DKK|
|Supported languages||English, Finnish, French, German, Norwegian, Swedish|
|Client care||Live chat, email|
The CasinoLuck bonus shelves are a little dusty, featuring only two assured bonuses while the rest are seasonal. Regardless, the boons are decent enough to consider to boost your real money balance.
CasinoLuck entices new players with a 100% match promotion of up to $300 for the 1st deposit. The cash bonus comes with 150 free spins for the Play’n Go pokie Book of Dead. The 2nd deposit is also rewarded with a 50% match promo of as much as $100. A minimum deposit of $40 is required to activate each matchup, and they can be claimed once only. The matchup has a 35x wagering requirement. As per this term, punters must spend an amount equal to the bonus funds 35 times before requesting withdrawals. Suppose the incentive awards $100 for a deposit of the same amount, $3,500 ($100 x 35) is required to fulfil the term. On the other hand, free spin winnings have a 50x wagering requirement.
CasinoLuck boosts its entertainment factor with tournaments and challenges that allow players to compete for different prizes. Most of these events use leaderboards to determine the winners. As of the writing of this CasinoLuck review, CasinoLuck is running a tournament in partnership with Quickspin. Players must play one of the developer’s qualifying games, including Sakura Fortune II, High Street Heist, and Big Bad Wolf Megaways. The top 100 spot holders on the leaderboard share a $5,000 prize pool. 1st, 2nd, and 3rd position get $1,000, $750, and $500, respectively.
CasinoLuck appreciates players for their business with a loyalty program. Punters are inducted into the scheme automatically after the 1st deposit. Every $40 spent in real money gameplay earns a point, and they are then used to climb the program’s seven tiers; New Member, Bronze, Silver, Gold, Platinum, Premium, and Prestige. Premium and Prestige are exclusively accessible by personal invitation. The highest level, Prestige, offers the best perks, like faster cashouts, live tournaments, monthly cashbacks, birthday bonuses, and higher transaction limits.
🕹 Casino games at CasinoLuck
CasinoLuck diversifies the game collection by sourcing titles from different top-of-the-line software developers like NetEnt, Microgaming, Thunderkick, Quickspin, Play’n Go, IGT, and Leander Games.
Slots / Online Pokies
CasinoLuck offers a mix of classic and video pokies. This category accounts for most of its games, supporting free and real money modes. The former options are available before account creation, but the latter requires registration and real money deposits to run. Big Bass Bonanza, Wolf Gold, Drop the Wilds, Legacy of Dead, Starburst, Dwarf Riches, and Reactoonz are some popular titles to expect. There are a few jackpot pokies as well, including Mega Fortune, Super Lucky Reels, Mercy of the Gods, Imperial Riches, and Lucky Lady.
Most of CasinoLuck’s table games feature in the live dealer casino, but there is a decent choice range in the online lobby as well. The category mainly features blackjack and roulette RNG games with a few baccarat and video poker variations thrown in. On the downside, they do not contribute anything to wagering requirements.
A handful of scratch cards also cater to players that indulge in casual gameplay, including Egyptian Oasis, Queen of Diamonds, Gold Coins, Slapshot, and Pinata.
CasinoLuck offers an all-around gambling experience by including a live lobby in its catalogue. The listed games are mostly provided by Evolution Gaming, the leading software developer in the field. Every game in the section is conducted by well-trained human dealers and streamed in HD to players’ gadgets. The games are available for cash gameplay only and fall into these categories:
|Game Type||Popular Variations|
|Roulette||Viva Las Vegas Roulette, Auto Roulette, XL Roulette, Immersive Roulette, Instant Roulette, French Roulette|
|Blackjack||Free Bet Blackjack, Power Blackjack, Infinite Blackjack, Blackjack Party, Speed VIP Blackjack, Lightning Blackjack|
|Baccarat & Sic Bo||Super Sic Bo, Dragon Tiger, Baccarat No Commission, Speed Baccarat, Lightning Baccarat, Baccarat Squeeze|
|Game Shows||Lightning Dice, Deal or No Deal, Football Studio. Mega Ball, Crazy Time, Gonzo’s Treasure Hunt, Lucky 7, 32 Cards|
|Poker||Casino Hold’em, Caribbean Stud Poker, Texas Hold’em, Teen Patti, Three Card Poker, Side Bet Coty, Bet on Teen Patti|
Over time, CasinoLuck has been updated to keep up with modern trends, including mobile compatibility. The casino runs HTML5 technology games that require no app or software download to operate. The website design is not the most user-friendly on mobile devices, but none of the games and bonuses listed on the PC version are removed.
💵 CasinoLuck Deposit Methods
CasinoLuck’s banking section provides a multitude of payment solutions available to NZ gamblers, including Skrill, Visa, Mastercard, MuchBetter, Maestro, Trustly, AstroPay, Paysafecard, MuchBetter, EcoPayz, and PayPal. The gambling club reserves the right to charge administrative fees according to the payment method used and the transferred amount. The casino processes cash-ins using any payment method instantly. Bank transfers are an exception and can take up to five days.
|Payment Method||Processing Speed|
💸 CasinoLuck Withdrawal Methods
CasinoLuck displays the withdrawal option in the ‘Cashier’ section in the lobby. Multiple cashouts can be made in a day, but they must abide by the minimum and maximum limits; they are not revealed until one is ready to transact. Once a withdrawal request is put in, CasinoLuck applies a 48-hour pending period during which it carries out verification. During the first cashout, punters must send documents to prove account ownership and the accuracy of the information provided during account registration and deposits. The documents are requested once only unless a different cashier channel is used down the line.
|Payment Method||Processing Speed|
|Visa||0 – 6 days|
|Mastercard||0 – 6 days|
|Neteller||0 – 2 days|
|Skrill||0 – 2 days|
|MuchBetter||0 – 2 days|
|EcoPayz||0 – 2 days|
|PayPal||0 – 2 days|
🙋♂ CasinoLuck Support
The CasinoLuck client care could use some work since it is difficult to locate before account registration. Contacting the support team can be done through live chat, which is the most effective option since it offers immediate responses. Gamblers can also email or submit a message to the customer care crew through a contact form, but responses take longer and can last a few hours. On the upside, a detailed FAQ section addresses popular questions regarding technical, security, bonuses, privacy, and other issues.
|Contact Method||Response Time|
|Live chat||Almost instant|
|A few hours|
|Contact form||A few hours|
🔒 Licensing, RTP, and Security
Fairness and safety are two areas that CasinoLuck hardly disappoints. Its operator, Aspire Global International Limited, holds valid licenses from the UK Gambling Commission and Malta Gaming Authority. While these licenses do not do much for Kiwi gamblers, they assure that the casino is vetted regular and upholds some of the industry’s highest standards. The casino also has its games tested and approved as random by the independent testing body iTech Labs. The RTPs displayed for slots include;
|Gods of Kemet||94.15%|
|Big Bass Bonanza||95.67%|
|Book of Dead||94.25%|
Frequently Asked Questions
What are the fairness and security measures in CasinoLuck?
How do I deposit into my CasinoLuck account?
Log into your CasinoLuck account or create one if you have yet to register. Locate the ‘Cashier’ button and choose ‘Deposit’. Choose the payment method from the listed options, including Neteller, Mastercard, Skrill, and Mastercard. Follow the steps as instructed on the payment solution’s page, including the amount to transfer. Cash-in requests are usually approved immediately.
Can I withdraw the CasinoLuck welcome bonus after claiming it?
No, you cannot. The matched amount is added to the bonus instead of the cash balance. Therefore, it can be used to place real money bets but cannot be withdrawn until the pegged 35x wagering requirement is met. This term clears when an amount similar to the awarded boon is spent 35 times over.
Can I cancel a withdrawal request?
It depends on when you cancel the transaction. CasinoLuck processes cashouts within 48 hours, during which it is placed in the ‘Awaiting Process’ box under the ‘Cashier’ tab. During this period, a ‘Transfer Money Back to Your Account’ option is placed at the bottom that can reverse the request. Cancelling withdrawals is not possible once the 48-hour period elapses.
What are CasinoLuck Reward Points?
Reward Points are a way for CasinoLuck to reward gamblers for their loyalty. Registered players earn the points when they spend real money bets, which they can then exchange for bonus funds. The points are awarded automatically after the first deposit at a standard rate of one point for every $40 spent.
⭐ Final Remarks on CasinoLuck
CasinoLuck’s ability to withstand the test of time is no small feat. While the website has a lacklustre design that is not as functional as modern options, it does not lag where it matters. The game collection is decent, covering different categories, but it is not as vast as before. Regardless, its reliability and trustworthiness are top-notch with MGA and UKGC licenses along with an iTech seal of approval. The 48-hour pending period and lengthy withdrawal periods are not appealing, but it does partner with reliable payment methods and has fair transaction policies, which counts for a lot. That said, CasinoLuck may have several archaic elements, but it is still a better option than most others.