Casilando Casino is reachable via live chat and email. The gambling den has a friendly client care team on standby 24/7, ready to handle any issues through these channels. Live chat gets immediate responses, while emails wait a few hours.
100% up to $300 + 100 bonus spins
Casilando Casino is a winner where games, transparency, and availability apply, but it falls short in other key areas. Unless you can get over the lack of adequate information on banking and bonuses before committing cash into your account, then Casilando leaves a lot to question. Given, it does have a simple design that makes exploring its healthy game collection seamless, but it takes more than smooth navigation to deliver a good gambling experience.
- 🛡 Reliability⭐️⭐️⭐️⭐️⭐️
- 🕹 Game offer⭐️⭐️⭐️⭐️⭐️
- 💰 Bonuses⭐️⭐️⭐️⭐️⭐️
- 🙏🏼 Ease of use⭐️⭐️⭐️⭐️⭐️
- ✔️ Licensed by the UKGC and MGA
- ✔️ eCOGRA and The POGG serve as ADR providers
- ✔️ Games from reputable software providers
- ✔️ Supports NZD and New Zealand English
- ❌ Limited banking and bonus information
- ❌ Payouts capped at $250,000
- ❌ No VIP program
Nice to know
|Owner||White Hat Gaming|
|Set up year||2017|
|Payouts||Within 24 hours|
|Minimum deposit||NZD 20|
Casilando Casino has been in business since 2017 and operates under the reputable operator White Hat Gaming Limited. The well-respected ownership group aside, the gambling den offers an impressive experience for recreational and high rolling players with a well-designed simple site. Visually, it features a primarily white website lined with sliding banners at the top showcasing the bonuses in store. Scrolling further down reveals the game collection, which can be filtered into Top Games, New Games, Slots, Table Games, Live Casino, etc. 24/7 client care, a lucrative welcome bonus, and a VIP program are other things to look forward to. However, the lack of banking and bonus information raises scepticism about the casino.
|Operator||White Hat Gaming Limited|
|Licenses||The UK Gambling Commission, Malta Gaming Authority|
|Software providers||Microgaming, Evolution Gaming, NYX Interactive, Leander Games, Genesis Gaming, Quickspin, Ezugi, Elk Studios, Thunderkick, Blueprint Gaming, Aristocrat, NetEnt, 1×2 Gaming, Red Tiger Gaming, Pragmatic Play, Lightning Box, Stakelogic, Amaya, Games Warehouse, 2by2 Gaming|
|Banking||Visa, Maestro, Mastercard, Skrill, Neteller, MuchBetter, GiroPay, Trustly, Sofort|
|Accepted currencies||NZD, EUR, USD, CAD, NOK, INR, JPY, CLP|
|Supported languages||English (UK, New Zealand, Canadian), Finnish, Norwegian, Spanish, Hindi, Portuguese|
|Client care||Live chat, email|
💰 Casino Bonuses and Promotions on Casilando
Casilando Casino does not have much available for players currently beyond a welcome promotion, but it does run daily, weekly, and monthly offers from time to time. The signup package comes in two parts as follows:
No Deposit Bonus
Players registering for the first time get 10 free spins upon account creation. The freebies can be used in the Book of Dead pokie machine only. Verification of age and residence is necessary to access this offer. The opt-in requirement pops up during the last step of registration.
Casilando offers a decent first deposit bonus of a 100% match promotion up to $300. The match promo is accompanied by 100 free spins available for the Book of Dead Slot only. However, this is as much as the gambling den reveals before players are ready to claim the incentive. Free spins can only accrue payouts as high as $100, and the maximum bet these funds can stake is $10. The boon is valid for 30 days. On the downside, the gambling den does not reveal the playthrough term. This would indicate the amount required to clear the bonus and its payouts for cashouts. The contribution rate of different games towards meeting this term is also not revealed.
While there aren’t any as of the compiling of this review, Casilando runs other incentives now and then for regular players. Most of these offers fall into these categories and abide by the same terms:
- Coupons – these can be redeemed once within 24 hours of being provided, but they cannot run alongside other promotions
- Instant bonuses – these incentives are awarded randomly, like through customer support and promotional emails. Their wins can be limited to 10x the awarded amount. For example, if the package gifts $10, a maximum of $100 is eligible for withdrawal.
- Tournaments – There isn’t much about such events, but they often apply to slot machines and come with unique terms and conditions
🕹 Casino games at Casilando
An area that Casilando Casino shines is the game collection. The gambling site turns to the who’s who of the gambling niche and rising names with entertaining titles under their belt. The collective of game studios include;
- Evolution Gaming
- Blueprint Gaming
- Kalamba Games
- Big Time Gaming
- Games Warehouse
- Leander Games
- Genesis Gaming
- Barcrest Games
- 1×2 Gaming
- Pragmatic Play
The range of options appeals to the modern gambler but also offers classic options. Here is a look at the provided games:
Casilando features an outstanding collection of over 1,000 pokie machines updated regularly with new releases. The broad range of options ensures players are not tied down to one game type. Almost every theme, bet limit, payout limit, and bonus feature is available to explore. The gambling den also includes progressive jackpot games and fixed pots as high as $250,000. The games can be explored in these categories:
|Megaways||Monopoly Megaways, Buffalo King Megaways, Great Rhino Megaways, The Dog House Megaways, Fruit Shop Megaways|
|Buy Feature||Plenty of Presents, Money Train 2, Release the Kraken, Cat Clans, Fruit Party, The hand of Midas, Fire Hopper, Mental|
|Cluster Pays||Sweet Bonanza, Wild Frames, Jammin’ Jars, Moon Princess, Tome of Madness, Cluster Tumble, Twin Spin, Gems Bonanza|
|Mega Symbol (3×3)||Arena of Gold, Space Invaders, Reactoonz 2, Rick and Morty, Troll Hunters 2, Fire Toad, The Magic Cauldron, Fat Drac|
|Sticky Wilds||Rockabilly Wolves, The Green Knight, Wild West Gold, Narcos, Gangster Wild, Deadwood, San Quentin, Noble Sky|
|Jackpots (fixed and progressive)||Mega Moolah, Divine Fortune, Poseidon Ancient Fortune Megaways, Amazing Link Zeus, Assassin Moon, Wolf Gold|
The table games collection has tens of options for gamblers who prefer more strategy in gameplay. The games are a mix of roulette, poker, blackjack, and video poker variants. They are accessible in free and cash mode, similar to slot machines. The listed titles include;
- Roulette – European Roulette, Roulette x2, Roulette x5, 20p Roulette
- Blackjack – European Blackjack, Perfect Pairs, Blackjack Xchange, 3D Blackjack
- Poker – Casino Hold’em, Texas Hedge’em, Three Card Hold’em
- Video poker – Aces and Eights, All Aces Poker
- Baccarat – Baccarat Professional Series, Dragon Tiger
Casilando offers players a chance to gamble in unique games of hance that do not follow conventional rules. One popular option is Aviator, where players have to bet out before the displayed plane takes off. Winnings can go up to 100x the bet. Other casual sets include;
- Rainforest Magic Bingo
- Golden Hook
- The Incredible Balloon Machine
- Football Scratch
- Keno Pop
- Koi Cash
- Gold Coins
Lovers of brick-and-mortar gambling will rejoice in Casilando’s live game collection featuring a good number of blackjack, roulette, poker, and baccarat options. There are also several game shows that offer Vegas-style entertainment. Evolution Gaming, Pragmatic Play, and Ezugi power the live library and provide games like;
- Lightning Roulette
- Three Card Poker
- Power Blackjack
- Football Studio
- Crazy Time
- Instant Roulette
- Caribbean Stud Poker
- Sic Bo
- Lightning Dice
- Mega Ball
- Side Bet City
Casilando Casino limits live gambling entertainment to registered gamblers using real money bets.
Casilando Casino takes advantage of mobile gambling’s ballooning popularity, letting players access their services on smartphones and tablets. Still, the gambling establishment is accessible on PC. Casilando mobile casino treats punters to an extensive game library, bonuses, and responsive client care in the desktop version. PC and Android users can also explore Casilando in an app downloadable from the casino website. However, the game collection slushes several game options off the menu.
For whatever reason, Casilando limits the banking information available to players before they are ready to transact. The only menu available to peruse options is a bunch of logos beneath the homepage, which is not much to go by. The info the gambling den chooses to share includes;
- The used payment method must be registered in the same name as the casino account
- The gambling den can limit deposits on any day
- Chargebacks, reversals, and cancellations are not allowed. If they are requested, players must compensate the casino for unpaid deposits
Casilando Casino is as secretive with its withdrawal information as it is with deposits. If you choose to cash out, it does reveal that withdrawals are only allowed using the same cashier channel as deposits. The requested amount can be as low as $10 per transaction and as high as $25,000 per week. Cashout requests remain pending for 1 – 2 days awaiting verification before being processed by the payment method for up to 3 days. Withdrawal requests will be rejected if verification checks like identity, age, and ownership of payment method are not satisfactorily completed.
Casilando encourages players to make enquiries with the client care team on any issues they face. Live chat and email are the contact channels provided on the website. The casino also supports engagement through social media platforms like Facebook and Instagram. Complaints can further be escalated to eCOGRA or The POGG, the gambling den’s ADR providers (Alternative Dispute Resolution).
|Contact Channel||Response Speed|
|A few hours|
License, Security, and RTP
Casilando holds a license from the UK Gambling Commission, widely considered the most reputable gambling regulating body. The gaming site also has a Malta Gaming Authority license, best known for managing player complaints. The license provider also requires the provision of game RTP rates. Some percentages featured in slots are;
|5 Lions Megaways||96.5%|
|Aloha! Cluster Pays||96.42%|
Frequently Asked Questions
How can I contact Casilando Casino?
Can I access Casilando Casino on mobile?
Yes, you can. Casilando Casino keeps up with contemporary gambling standards and runs on HTML5 cross-platform technology. The gambling den is launchable in instant-play mode on almost any operating system. Android users get the added upside of a downloadable app installed as an apk file.
Is Casilando Casino regulated?
Yes, it is. The UK Gambling Commission and Malta Gaming Authority license and regulate Casilando Casino. These institutions have stringent rules in place for the safety of players. The prestigious independent testing body eCOGRA also monitors the RNGs used to run games and certifies them fair and transparent.
Can I play live games in Casilando Casino?
Casilando does have a live casino section mainly powered by Pragmatic Play and Evolution Gaming. This section features a collection of popular table games like roulette, poker, blackjack, and baccarat alongside game shows. Popular live games in Casilando include Immersive Roulette, Speed Blackjack, Lightning Baccarat, Gonzo’s Treasure Hunt, Sweet Bonanza, Crazy Time, and Auto Roulette.
How do I deposit into Casilando Casino?
Cashing into Casilando is a straightforward procedure. First, sign up for an account or log in if you already have one. In the cashier menu, choose to deposit into your account and select the preferred payment method. The provided options include Visa, Maestro, Mastercard, Skrill, MuchBetter, and Neteller. Enter any requested information along with the amount to deposit while abiding by the minimum cash-in cap of NZ$10. Confirm the transaction with the payment method being used and wait for it to be processed. Deposits are usually available to use in gameplay immediately after funds are transferred.
Final Remarks on Casilando
Despite its plainness, Casilando Casino is an appealing destination for recreational players and big spenders. Slot players will love the vast collection of options, and those chasing big wins can have plenty of progressive jackpots to choose from. There is also diversity in the presented in the table games section, and the live dealer casino is a relatively reasonable size. As far as bonuses go, the welcome bonus is a nice touch for new players, and reload offers streamline the experience for returning punters. All in all, most of the casino’s services are top-notch. However, the lack of adequate banking and bonus information may be a potential concern.