Captain Cooks Casino

100 free spins and 475 NZD

6 / 10

For a casino that has survived the industry for more than two decades, Captain Cooks does a lacklustre job capturing players’ attention. The welcome bonus seems promising, with 100 spins for Mega Money Wheel and four match promotions up to the 5th deposit. However, the 200x wagering requirement pegged to the 1st and 2nd deposit offers makes it less enticing. Sourcing its entire game collection from Microgaming is one of its highlights, but it means the number of titles is below the industry average. Despite all of this, the gambling den is provably fair with a Kahnawake Gaming Commission license and eCOGRA seal of approval.

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Captain Cooks Casino rating

  • 🛡 Reliability
  • 🕹 Game offer
  • 💰 Bonuses
  • 🙏🏼 Ease of use

Positive points

  • ✔️NZD supported
  • ✔️ eCOGRA tested games
  • ✔️ VIP program
  • ✔️ Free and real money games
  • ✔️ Powered by Microgaming
  • ✔️ 128-bit SSL encryption

Negative points

  • ❌Small game collection
  • ❌ High rollover terms on the welcome bonus
  • ❌Archaic design

Nice to know

Websitehttps://www.captaincookscasino.eu/en/
OwnerFresh Horizons Limited
Set up year1999
Payouts 10 minutes up to 7 days
Minimum deposit $10

Captain Cooks Casino

Captain Cooks is among the longest-running online casinos and dates back to 1999. While most other gambling dens that have been around for long adapt to match contemporary standards, Captain Cooks retains an antiqued appearance. The gaming site hardly plays with the pirate theme alluded by its name and only uses a ship as its logo. While the casino visuals are archaic, it does not compromise on fairness and security and operates with a Kahnawake Gaming Commission and has its games tested by eCOGRA. Player info is also kept under wraps with SSL security. The game collection is not the most extensive, but considering it is sourced from Microgaming, it assures peak quality. This Captain Cooks review delves deeper into the casino’s provisions.

Operator Fresh Horizons Limited
License Kahnawake Gaming Commission
Software providers Microgaming, Evolution Gaming, Real Dealer Studios
Games 550+
Banking Paysafecard, Skrill, AstroPay, Interac, Neteller, Bank Transfer, Visa, Mastercard, POLi, EcoPayz, Neosurf, MuchBetter, E-Check
Accepted currencies NZD, USD, CAD, GBP, EUR
Supported languages English, German, French
Client care Live chat, email
Read more at Captain Cooks Casino

Payment methods

Sofort
MuchBetter
EcoPayz
iDeal
Neteller
Credit cards
Paysafecard

Game developers

Captain Cooks Casino has two main packages for punters to enjoy in its bonus lineup. While two promotions do not sound like much, they cater to new and returning players just fine. Here is a breakdown of each one:

Welcome Bonus

Captain Cooks ushers in new players with free spins and match promotions awarded for the first five deposits. The 1st deposit offer is unique, granting 100 chances to spin the Mega Money Wheel for deposits as low as $5. The rest are matchup bonuses triggered by cash-ins of $10 or more and awarded as follows:

Deposit Match Promotion Maximum Bonus Playthrough Term
2nd 100% $100 200x
3rd 50% $150 30x
4th 25% $125 30x
5th 100% $100 30x

Each offer is awarded within two hours of making the respective deposit. Once active, players must fulfil the wagering requirements before each bonus, and its winnings, become withdrawable. The 1st deposit bonus payouts and 2nd deposit offer are subject to the highest rollover terms of 200x each. This means that players must spend 200 times the funds to clear them. Suppose the maximum of $100 is claimed in the 2nd package, $20,000 ($100 x 200) is required to fulfil the term. The subsequent bonuses have kinder playthrough terms of 30x. Games contribute differently towards clearing the terms as follows:

  • Slots, parlour games – 100%
  • Deal or No Deal, Lightning Dice – 100%
  • Sic Bo, Casino War, Table Poker – 50%
  • Top-Card, Live Baccarat, Live Blackjack games – 10%
  • Baccarat, Craps, blackjack games (except Classic Blackjack) – 2%
  • Classic Blackjack, roulette games, video poker games (except All Aces, Texas Hold ’em Bonus Poker Gold, Caribbean Draw Poker, Triple Action Hold ’em Bonus Poker Gold) – 2%
  • Live Roulette games, Live Poker games, Super Sic Bo, Dream Catcher, Side Bet City – 2%
  • All Aces video poker games – 0%

Loyalty Program

Captain Cooks is part of the Casino Rewards Group and features the same VIP scheme as its other members like Zodiac Casino and Casino Kingdom. The program has six levels, and each one offers better rewards than the last one. The levels are Green, Bronze, Silver, Gold, Platinum, and Diamond. Moving up requires spending real money in games, which accumulates VIP points. The earned points for every $10 wagered vary depending on the games played like so:

  • Pokies – 1.0 VIP point
  • Table games – 0.5 VIP points
  • Roulette – 0.5 VIP points
  • Video poker – 0.1 VIP points
  • Blackjack – 0.1 VIP points

50 VIP points award 1 Status Point, and they determine the player’s Status Level in the loyalty scheme. Once a new Status Level is unlocked, membership is guaranteed on it for the current month and the following calendar month. Beyond that, players need to maintain their tier by collecting a specified number of SP.

Level SP to Unlock Level SP to Stay on Level Level Perks
Green N/A N/A ·         VIP Points for gameplay

·         Weekly cash promos and giveaways

·         Weekly bonus newsletter

Bronze 1 1 ·         Weekly cash promos and giveaways

·         VIP Points for gameplay

·         Time of Your Life Sweepstakes

·         VIP Lucky Jackpot entry

Silver 6 4 ·         Access to exclusive titles

·         VIP Points for gameplay

·         Weekly cash promos and giveaways

·         VIP Lucky Jackpot entry

·         Time of Your Life Sweepstakes

Gold 81 40 ·         VIP Points for gameplay

·         VIP Lucky Jackpot entry

·         Exclusive weekly promos and giveaways

·         VIP Membership Card

·         Monthly VIP newsletter

·         Time of Your Life Sweepstakes

·         Access to exclusive games

·         Priority VIP support

Platinum 201 100 ·         Birthday presents

·         VIP Points for gameplay

·         VIP Lucky Jackpot entry

·         Exclusive weekly promotions and giveaways

·         VIP Membership Card

·         Higher stake limits

·         Monthly VIP newsletter

·         Time of Your Life Sweepstakes

·         Access to exclusive games

·         Priority VIP support

Diamond 401 200 ·         Birthday presents

·         Higher bet limits

·         VIP Lucky Jackpot entry

·         Exclusive weekly promos and giveaways

·         VIP Membership Card

·         Monthly VIP newsletter

·         Time of Your Life Sweepstakes

·         VIP Points for gameplay

·         Access to exclusive games

·         Priority VIP support

·         All Platinum benefits

·         Personal VIP Host

·         Fine dining with VIP hosts

·         Tickets to sporting events

🕹 Casino games at Captain Cooks Casino

Captain Cooks turns to the software provider Microgaming for its game collection. Sourcing games from a single developer is often frowned upon, but Microgaming proves its worth with Quickfire. This platform allows smaller third-party studios to showcase their work alongside Microgaming’s, making Captain Cooks’ portfolio diverse without turning to other brands. The casino manages to cook up a library of over 550 games placed in the following categories:

Slots / Online Pokies

Pokie machines are unsurprisingly the most provided games in Captain Cooks. The games can be filtered to a single title using the ‘Search’ function or explored in four fields:

Type Available Pokies
1 – 20 Lines Goldaur Guardians, Fortune Girl, Odin’s Riches, Playboy Fortunes
25+ Lines Bushi Sushi, Noble Sky, Mystic Dreams, Munchkins, Wild Orient
3 Reel Wacky Panda, Mega Money Multiplier, Double Wammy, Foxpot
5 Reel 11 Champions, Forbidden Throne, Love Island, Pollen Party

There is also a category for progressive jackpots featuring massive pooled pokies like Mega Moolah, Mega Vault Millionaire, and Atlantean Treasures Mega Moolah. There are also smaller progressives like Treasure Nile and Cash Splash.

Table Games

Captain Cooks also has a handful of classics like roulette, baccarat, poker, and blackjack in the ‘Tables’ category. Most of the games are digital and run on RNGs, and they are available for free and real money gameplay. They include;

  • Atlantic City Blackjack
  • Dragon Tiger
  • American Roulette Gold
  • European Blackjack
  • No Commission Baccarat
  • Vegas Strip Blackjack
  • Multifire Roulette
  • Sapphire Roulette

Video Poker

Video poker gets a category of its own with over 20 variations. Like slots and table games, each option features demo and cash variations. Bonus Deuces Wild, Aces & Faces, All Aces, Joker Poker, Tens or Better, and Jacks or Better are some of the featured variations.

Live Casino

While Microgaming powers Captain Cooks, it turns to Evolution Gaming for its live dealer games. The software provider is recognized worldwide for its high-quality streams, professional dealers, and accommodative bets. The casino also features live games from Real Dealer Studios, but they are displayed among the digital games rather than in the live lobby. The games to expect include;

  • Caribbean Stud Poker
  • Monopoly Live
  • Fortune Finder with Holly
  • Mega Ball
  • Super Sic Bo
  • Three Card Poker
  • Real Baccarat with Sarati
  • Ultimate Texas Hold’em

Mobile Availability

Captain Cooks Casino took time to catch up with the mobile gambling wave, but it finally did. The casino transitioned into instant-play software accessible on Android and iOS, and it requires no installation to run. There is still an HD software download version available for PCs.

💵 Captain Cooks Deposit Methods

Captain Cooks accepts deposits from renowned cashier channels like Paysafecard, Visa, POLi, Mastercard, Neosurf, EcoPayz, Skrill, Neteller, and AstroPay. Cash-ins are processed immediately and are limited to as little as $10. The maximum limit is determined by the payment method used.

Banking Method Processing Speed
Paysafecard Instant
Visa Instant
Skrill Instant
AstroPay Instant
POLi Instant
Neteller Instant
EcoPayz Instant

💸 Captain Cooks Casino Withdrawals Methods

Cashing out of Captain Cooks is done using most of the payment methods used for deposits. The casino sets a minimum cashout limit of $300 for Direct Bank Transfer and Wire Transfer. All other channels abide by a $50 minimum. Withdrawals are kept pending for 48 hours to undergo security checks and are transferred at different speeds depending on the cashier channel.

Banking Method Processing Speed
Direct Bank Transfer 6 – 10 business days
E-Check 2 – 3 business days
Visa 3 business days
Mastercard 3 business days
EcoPayz 1 – 3 business days
Neteller 1 – 3 business days
Skrill 1 – 3 business days
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🙋‍♂‍ Captain Cooks Casino Support

Captain Cooks runs a 24/7 client care service that handles all issues through live chat or email. The channels are available in the ‘Help’ section alongside a detailed FAQ page answering popular questions.

Contact Channel Response Time
Live chat Instant
Email Up to 48 hours

 

🔒 Licensing, RTP, and Security

Captain Cooks is licensed by the Canadian institution Kahnawake Gaming Commission. It also provides its game RNGs for testing to the independent firm eCOGRA. This firm publicly prints the percentage payouts of games, which are as follows in some games:

Pokie RTP Rate
25,000 Talons 96.38%
Amazing Link Fates 96.33%
777 Surge 96.44%
Vegas Cash 96.4%
Dungeons and Diamonds 94.2%

 

As for the security of information and account activity, Captain Cooks has 128-bit SSL encryption to ensure such data does not land in the wrong hands.

 

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💬 Frequently Asked Questions

Are Captain Cooks games fair?

Captain Cooks ensures fair play is hardly a concern for players by employing the independent testing firm eCOGRA to review the RNGs used in games and confirm they produce random results. The body’s findings are publicly published on the website. The casino also holds a valid license from the Kahnawake Gaming Commission, proving it is tested and monitored for fairness and security.

How does the Captain Cooks welcome bonus work?

The welcome bonus in Captain Cooks is for first-time registering players ready to commit real money. The 1st deposit of $5 or more receives 100 free spins for the Mega Money Wheel game with a progressive jackpot worth millions. The 2nd, 3rd, 4th, and 5th cash-ins of at least $10 are rewarded with match promotions of 100% up to $100, 50% up to $150, 25% up to $125, and 100% up to $100, respectively.

How do I join the Captain Cooks loyalty program?

Playing using real money automatically inducts you into the Captain Cooks VIP program. The more you gamble, the more the collected points, and the higher you climb through the six tiers in the scheme. Each level has new benefits to unlock, including exclusive bonuses, birthday gifts, priority support, early access to games, personal VIP hosts, and VIP jackpot entries.

Can I play for real money in Captain Cooks Casino?

Yes, you can. Cash bets are accepted after registering an account by clicking on the ‘Play Now!’ prompt and filling in the fields. Once in your active account, deposit using any listed payment method, including Visa, Paysafecard, Neteller, Skrill, Mastercard, AstroPay, and Interac. Afterwards, the funds can be used to launch any of the casino’s 550+ games.

Can I reverse a withdrawal in Captain Cooks Casino?

Reversing withdrawals is possible if the funds are still pending, usually lasting for 48 hours. The option becomes unavailable once the withdrawal is released to the selected payment method.

⭐ Final Remarks on Captain Cooks Casino

For a casino that has been around for over two decades, Captain Cooks appears only to know half of what it is doing. The fairness and security fronts are well-covered with a Kahnawake Gaming Commission license and eCOGRA tested RNGs. The game collection is not the most extensive, but the use of Microgaming software ensures its high quality. The visuals and usability hardly keep up with modern standards, making navigation a pain. The casino has recently provided an instant-play version compatible with PC and mobile devices, but it has yet to catch up with the best in the field. On the upside, client care is responsive and available 24/7.